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Terms / Disclaimers

WRM Process Services & Investigations Inc. is a Process Services and Private Investigation Agency. Our Agency conducts investigations and at time utilizes data collection and other search agencies to assist in our research. WRM and our subcontractors conduct all searches within the legal limitations of the GLB, FCRA, and FDCPA statues. WRM is not a law firm nor provides legal advice. Should you need legal advice please seek professional legal counsel. The information provided by WRM on any forms, emails, website, or verbal or written consultation does not constitute legal advice.

All subject searches are separated by persons and business entities. Matching information is required to gain information successfully through proprietary database and risk mitigation systems. Not all financial institutions provide customer information to third parties. Financial consumers can “opt-out” of reporting or add additional privacy measures to safeguard their information.

WRM cannot make guarantees to the outcome of results of any search or investigation service due to uncontrollable variables and circumstance. It is possible that search subjects cannot be located or own assets that will satisfy all judgments or inquiries. Every effort and all measures are exhausted to obtain information using the information provided for the search. WRM and assisting researchers will use available data resources to verify information. WRM cannot guarantee balance results on accounts with added security or that have opted out of risk mitigation reporting.

No refunds will be issued based on dissatisfaction with the results of your asset search or Investigation We will revisit any claims/disputes made within 10 days of the results with authoritative documentation.

Current address, truncated SSN or DOB, and business owner/CEO information is a requirement for most searches. If we need to locate additional information and update the location and address of subject’s you may incur additional research fees calculated at an hourly investigative rate.

WRM and assisting research agencies retain the right to request such documents before, during, and after the search to establish and document permissible purpose.

WRM requires a retainer fee equivalent to ten (10) hours of Investigative time to start any investigation. We reserve the right not to take a case.

WRM Investigative hourly Rate is $125.00 per hour plus New York State Tax. Additional investigators needed to completed the operation  are billed at a rate of $75 per hour each plus mileage & expenses ( as per item 10)

Data Searches are subject to additional charges and will only be performed upon approval of the client when the exceed $125.00. Search cost will be deducted for the retainer monies on file.

Expenses such as lodging, tolls, parking fees, mailing, mileage are additional charges. Mileage is bill at .58 per mile.

Travel Time to & from the investigative location is billed at 450 per hour.

Investigative reports are prepared upon completion of the investigation if requested. The cost for the preparation of the final reports are calculated on and hourly basis at a cost of $75 per hour.

Process Services performed as part of an investigation are billed as an addition line item charge as per our process services fee structure.

WRM utilizes server based investigative software to document your case. You will be granted permissible access to the case file via the software program. All digital evidence collected is stored with an outside server-based program for security purposes and will shared with the client upon completion of your case. WRM retains all information/data/ case files on the outside sever for a min of 7 years.

WRM Investigators can be called and or subpoenaed to court to testify on your case. The fees for court appearances are $300. for the first 4 hours and 100.00 per hour thereafter. The court fee is to be paid 24 hour before the requested court appearance.

Acceptable payment for retainers is money orders, bank checks, and or credit or debit cards via our website. If a client wishes to pay the retainer via a personal check, we will not start the investigative process until the check has cleared. Credit card payments via our website are offered to our clients as a convenience. We charge a 3 % credit card processing fee for credit card/debit payments.

Confidentiality is critical in any investigation. There may come a time when information is withheld from a client and or a witness to preserve the integrity of the investigation. Individual investigators may be assigned to handle different aspects of your case. The lead investigator is the person who coordinates and releases any information with approval of the case manager. All information on your case will be disseminated via our investigative software to the client at appropriate times with approval of the case manager. Verbal conversations will be kept to a minimum to ensure the integrity of your case. There may be times when information exchange is necessary so direct contact will be made with the client. WRM will ensure that these conversations are conducted securely for the safety of the client and  investigators and to maintain the integrity of the investigation.

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24/7 Hotline: 631-406-9761

Our team members are trained investigators & process servers. If you need of a private investigator or process server let us help! We are experts in locating hard to serve individuals and have a track record of successful investigative work. Our professional process servers are backed by private investigators who have prior law enforcement, security and process service experience and have been in the field for many years.

Remember: A quote for services is always free. You can speak with an investigator at any time to discuss the particulars of your pending case. We will help you decide the best options for your service at the lowest cost.

We take great pride in all our serves, whether they are simple routine services or the more difficult investigative serves. Our team strives to be as diligent and effective as possible when handling these matters.

Call us today for any private investigation, process service or security issue. We can be reached 24/7. A trained Investigator will return your call as soon as possible. There is always a free consultation.

24/7 Hotline: 631-406-9761

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About WRM

WRM Process Services & Investigations is a licensed, bonded and insured Process Services & Private Investigation Agency. We're based in Long Island, New York. We have offices in Riverhead and Northport, Long Island New York.

Process Services. We serve all of Nassau County to the Queens Border and Suffolk County's North Fork all the way to Orient Point and the South Fork all the way to Montauk Point. In addition, we are licensed by the New York City Department of Consumer Affairs as a New York City Process Server Agency and our vice president is an individually licensed process server in New York City. New York City is currently the only jurisdiction in the State of New York that requires agencies and individual process servers to be licensed and bonded and we are licensed in the City of New York. As a N.Y.C.D.C.A. licensed Agency and licensed Individual Server we can legally perform and distribute process services in the City of New York. This includes all five (5) Boroughs of New York City (Manhattan, Brooklyn, Bronx, Queens & Staten Island). License No. 2015203-DCA

Private Investigations. We are a licensed, bonded and insured Private Investigations Agency licensed by the New York State Department of State. As a licensed private investigation agency, we are licensed to perform investigations and security in all of New York State. Licensed No. 11000151504